Privacy Policy

This policy is provided as a general template and should be reviewed by a qualified attorney before you rely on it for compliance.

1. Information We Collect

When you use this website or submit a form, Falcon Dispatch may collect information you provide directly, including your name, phone number, email address, company name, MC/DOT numbers, truck and equipment details, and any other information you choose to submit through our contact or carrier application forms.

We may also collect limited technical information automatically, such as pages visited and general device/browser information, through analytics tools where enabled (see Section 4).

2. How We Use Information

• To respond to inquiries and evaluate carrier applications.
• To provide dispatch services to carriers who engage Falcon Dispatch.
• To communicate by phone, text/SMS, or email about dispatch-related matters.
• To improve this website and understand how it's used.

3. SMS / Text Messaging

If you provide a phone number, Falcon Dispatch or its dispatchers may contact you by phone call or text message regarding your inquiry or dispatch services. Message and data rates may apply. Reply STOP to any text message to opt out, or contact us using the information in Section 8 to update your communication preferences.

4. Analytics and Cookies

This website may use analytics tools such as Google Analytics, Google Search Console, Meta Pixel, or Microsoft Clarity to understand site usage. These tools activate only when the associated tracking ID has been configured for this site, and are not active by default.

5. Information Sharing

Falcon Dispatch does not sell personal information. Information may be shared with brokers or other third parties only as necessary to provide dispatch services on your behalf, or as required by law.

6. Data Security

We take reasonable steps to protect submitted information, including server-side validation and spam protection on forms. No method of transmission or storage is completely secure.

7. Your Choices

You may request that we delete information you've submitted by contacting us at info@falcondispatch.app or (302) 223-4172.

8. Contact

Questions about this policy can be directed to Falcon Dispatch at info@falcondispatch.app or (302) 223-4172.